Patient Resolutions, Inc. is a non-profit organization that partners with patients. Our mission is to resolve the barriers encountered within the health care system, optimizing the patient experience.
We help empower patients to be self-advocates, to the extent desired, and support them so they don’t feel alone. We help patients find appropriate health insurance and other benefit programs, explain plan provisions and requirements, and assist with insurance related paper work.
When benefits are denied, we assist with appeals, attempt to negotiate discounts or financial arrangements with providers and seek other assistance for non-covered services. We strive to increase health literacy so patients are better able to understand insurance and medical jargon, ask the right questions, and make good decisions. We help connect patients with providers and other community resources and are available to accompany patients to medical appointments. We are also available to serve as a liaison between patients, family members, and providers.